Jun 25, 2025 07:37 PM IST

Mukesh Ambani has revealed a precept he has upheld for over 40 years to precise sincerity at Reliance Industries.

Reliance Industries Chairman Mukesh Ambani has revealed the one precept that he has adopted for over 40 years in his profession. In an interview with McKinsey & Co, the richest man in India revealed that he set an “eye contact” rule for prime management at Reliance to indicate sincerity to workers.

The 68-year-old billionaire and businessman stated that this perception is a part of Reliance’s “institutional culture”(PTI)

“About 30 or 40 years ago, I said that another principle I should personally have is to look any of my employees in the eye. At Reliance, we tell our leaders that it’s important to have eye contact because then you express your sincerity. I think we can put all our principles to our top 100 leaders by saying, “These are our principles. We’ll do what is right. Whatever we do, we should be able to look at each other and say we are not embarrassed,” he stated.

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The 68-year-old billionaire and businessman stated that this ‘eye-contact” principle is a vital part of Reliance’s “institutional tradition”, which he believes is their “greatest insurance coverage towards any form of danger.”

Mukesh Ambani’s greatest danger

In the interview, Ambani revealed that his 2016 return to the telecom trade with Reliance Jio was the “biggest risk” he had ever taken. However, the industrialist stated that even when analysts’ predictions of monetary failure had come true, he would have thought of the danger value it for the function it performed in reworking India digitally.

“I told my board, ‘In the worst case, we will not earn much return. That’s okay because it’s our own money. But then, as Reliance, this will be the best philanthropy that we will have ever done in India because we will have digitised India, and thereby completely transformed India’,” he added.

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Since its launch in 2016, Jio has remodeled the Indian telecom panorama, providing free voice calls and ultra-affordable knowledge plans.